Last updated: 30 January 2026

This Privacy Policy explains how personal data is collected, used, and protected when you use this website or engage with the Professional Signal System™.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

The data controller is:

Claire Archbold
Professional Signal System™
[email protected]

2. What Data We Collect

We may collect and process the following personal data:

• Name

• Email address

• Payment and transaction details (processed via third-party providers)

• Website usage data (such as IP address, browser type, and pages visited)

• Any information you voluntarily submit via forms or email

3. How We Use Your Data

We use your data to:

• Provide access to content, courses, and services

• Communicate information you have requested

• Manage waitlists, newsletters, or updates

• Process payments and fulfil purchases

• Improve website performance and security

• Comply with legal obligations

We do not sell your data.

4. Legal Bases for Processing

We process personal data under the following lawful bases:

• Consent (for newsletters or updates)

• Contractual necessity (to deliver purchased services)

• Legitimate interests (to operate and improve the website)

• Legal obligation (for accounting or compliance purposes)

5. Cookies

This website uses cookies and similar technologies to:

• Ensure proper website functionality

• Analyse usage and performance

You can manage or disable cookies through your browser settings.

6. Data Sharing

We may share your data with trusted third-party service providers, including:

• Website and course hosting platforms (such as Kajabi)

• Payment processors

• Email and communications platforms

These providers process data on our behalf and are required to handle it securely and lawfully.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request erasure of your data

• Object to or restrict processing

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

9. Data Security

We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, or disclosure.

10. Changes to This Policy

This Privacy Policy may be updated from time to time. Continued use of the website constitutes acceptance of any updates.

11. Contact

If you have questions about this Privacy Policy or how your data is handled, contact:

Claire Archbold
Professional Signal System™
[email protected]